It has been 5 very short years since I took over as Chairman for TCCA. In that time we have gone from troubled times to a position of stability and relative comfort in our future. 5 years ago we made the difficult decision to close Toplum Postasi and move out of our premises on 117 Green Lanes. This meant we could focus more on our core offering of Homecare services and supporting community focussed entrepreneurs. To date this strategy has helped us to grow at a steady rate of 7% YOY. As we still continue to grow we are implementing new practices and governance that will ensure the future of the organisation for years to come.

This year we have improved our website again and included video testimonials so that visitors can get a better view of what we do. We have supported a number of local projects though our Tottenham active grant that has allowed them to now become self-sustaining. These projects help to keep members of our community healthy through various mobility and gentle exercise classes. We continue to publish our regular bulletin and I urge you all to subscribe for this publication and let us know your thoughts on how we are doing throughout the year.

Our premises on 620 – 630 Green Lanes is in need of updating and maintenance so the big spend in the coming year will be to renovate and repair the roof and windows. We are also planning to change the frontage to include a covered porch area with improved lighting.

TC Homecare has continued to grow and become even more systemised. It now employs about over 40 people with full training and insurance to service over 140 clients in need of care. We have improved our invoicing process and now have a system that can handle direct payments easily and effectively. We are using TC Homecare as an opportunity to create further opportunities to provide help by offering a combined Information and Advice service along with our Homecare packages.

In the coming year we want to double our membership. As you are all aware membership costs you nothing but it helps us to show that the TCCA is a strong supporting force in the local community. Can you please invite your friends and family to join our membership and help us to become a more active part of our community.

Onur Ibrahim

Chairman

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